Why Travel Eurostar? |
|
No train (and very few other modes of transportation, for that matter) can match Eurostar's standards for quality of service. Eurostar provides you with anything you need to make your trip a relaxing journey and get you ready to make the most of your destination when you arrive in the heart of the city. Within half an hour, you’ve checked in. In just over two and half hours, you’re in another country. And despite this unique service having been around for over a decade, the novelty still hasn’t worn off. See for yourself! |
Eurostar Check In |
|
Eurostar terminals are located downtown and are well connected by public transport and taxi services. Arrive at least 45 minutes prior to your train departure time. Check in closes twenty minutes prior to the scheduled departure time. You will check-in through the automated gates if your ticket has a magnetic stripe on the back. If it doesn't, you'll present your non-magnetic ticket to a member of Eurostar staff at one of the check-in booths. To ensure total comfort and security during the journey, all Eurostar passengers must follow an airport style boarding process, passing through security and passport control before arriving in the departure lounge. For travelers with large baggage there are readily available trolley carts and a porterage service. |
Eurostar Terminals |
|
While waiting to board you will be able to enjoy the departure lounge amenities including bars, cafes, shops, restrooms and international currency exchange facilities. Eurostar Terminals have internet access via hotspots-payment via credit cards or vouchers purchased at the terminal. Train departure times and track numbers appear on the airport style boarding screens and announcements are also made in English about fifteen minutes prior to departure. Eurostar is Reinventing the Art of Travel To coincide with the launch of Britain's first high speed track, Eurostar is transfering operations from Waterloo International to its new, permanent home in central London, St Pancras International Eurostar will launch services from this new state of the art terminal on Wednesday, November 14, 2007 Built in 1868, St Pancras station has been restored over the last five years to its former architectural glory as a leading London landmark and the surrounding area transformed into a vibrant cultural quarter. From November 14, 2007 St Pancras International is destined to become one of the most exciting places in the city. The station will boast a wonderful array of shopping and dining experiences: a diverse range of stores and boutiques, a world-class Brasserie, a Gastro-pub, a Farmer's Market, and Europe's longest champagne bar (295 feet long). |
Welcome Aboard |
|
Eurostar staff members are ready to welcome you and are easily recognizable by their chic modern Eurostar uniforms created by the British designer Jacqueline de Baer. All attendants are specially hired and trained for catering to your every need on board. And everyone speaks fluent English. Each service has two train managers and travelers in the Leisure Select and Business Premier Cars will enjoy an on board team dedicated to each car. In Standard Class fully staffed buffet bars can be located in cars 6 and 13. You can easily store your bags in the racks in each car. |
Eurostar Seating |
|
Traveling on Business or Pleasure? Eurostar offers dedicated classes of service for every travel need and budget. |
Eurostar First Class |
|
The service is divided into cars dedicated to the special needs of the passenger traveling for work or pleasure. Business Premier is dedicated to the business traveler while Leisure Select is ideal for vacationers wanting to make their trip extra special. |
Business Premier includes: |
|
| In the Terminals | |
|
Dedicated Business Ticket Desk and Check in Area |
|
Access to Le Salon (Eurostar Executive Lounges) |
|
Free internet access in Business Lounges |
On Board |
|
|
Dedicated First Class cars for Business Travelers |
|
Spacious reclining seats with generous legroom. Each seat has either an individual slide out table, or a fixed table shared with adjacent passengers |
|
UK/French lap top power sockets (US need international adaptor) |
|
Complimentary Newspapers & Magazines |
|
High quality meals/refreshments served at the seat |
Leisure Select Includes: |
|
| On Board | |
|
Dedicated First Class Cars for Leisure Travelers |
|
Spacious reclining seats with generous legroom. Each seat has either an individual slide out table, or a fixed table shared with adjacent passengers |
|
Complimentary Newspapers |
|
High quality meals/refreshments served at the seat |
Standard Class Includes |
|
| On Board | |
|
Comfortable seating |
|
Fast serving 'Combo Snacks' for sale from the bar buffet (Cars 6 & 13) |
Onboard Dining |
|
|
Standard Class: On board buffet bars (Cars 6 &13) offer a large selection of hot and cold snacks & drinks. |
|
Business Premier & Leisure Select: Travelers will be served a meal with a choice of dishes and refreshments at the comfort of their own seat. For special meal requests please download and fax the special meal request form at least 48 hours prior to travel. |
|
All Eurostar special meal requests must now be submitted by fax or email to the number and email address. |
Telephones |
|
|
There are no public telephones on board but most enabled international roaming cell phones work on board when outside the Channel Tunnel. |
No Smoking |
|
|
All Eurostar trains and terminals are designated no smoking areas |
Family Travel |
|
|
Baby Changing Facilities Cars 1 & 18 have dedicated facilities for the convenience of families traveling with young children and infants. |
|
Disney Train The magic starts early for children traveling to Disneyland Paris on Eurostar’s dedicated daily service. An exciting kid's pack is handed out at the Disney Express Counter in the terminals. The pack consists of a re-useable drawstring bag, 2 magazines, a pack of colored felt-tip pens and a game for lots of fun on board. |
Special Assistance |
|
|
All Eurostar special meal requests must now be submitted by fax or email. |
|
For convenience, terminals are equipped with elevators and moving walkways. |
|
All Eurostar trains have dedicated areas for people traveling in wheelchairs, as well as special restrooms. |
|
Eurostar now welcomes guide dogs on board its London-to-Paris and Brussels-to-Lille routes. |
Baggage |
|
|
Baggage limits for Eurostar are two pieces per traveler. When traveling Eurostar bags don’t need to be checked in. |
|
Just take it straight onto the train where there are overhead baggage racks and storage space at the end of each car. |
| More Eurostar Information | |
|
Eurostar Fares & Schedules |
|
The Eurostar Train |
![]() |
About the Channel Tunnel |
















